Southdowns Motorcaravans & Horseboxes Ltd. (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website https://southdownsmotorhomes.co.uk. You can find our full terms and conditions here.
1. Information We Collect
We may collect and process the following information:
- Personal details you provide when submitting a contact form (e.g. name, email address, phone number if provided).
- Technical information collected automatically via cookies, including IP address, browser type, and website usage statistics.
2. How We Collect Your Data
We collect personal data in the following ways:
- When you submit information via our website contact forms.
- Through the use of cookies and analytics tools when you browse our website.
3. How We Use Your Data
We use your personal information for the following purposes:
- To respond to your enquiries and communicate with you regarding your requests.
- To improve our website and services through the use of analytics.
- To send you marketing or follow-up communications, if you have opted in to receive them.
4. Sharing Your Information
We do not sell or rent your data. However, we may share your information with trusted third parties in order to operate our business:
- Google Analytics – to analyse website traffic and usage.
- Keap (Infusionsoft) – for customer relationship management and email communications.
These providers may process your data in accordance with their own privacy policies.
5. Cookies
Our website uses cookies to improve your browsing experience and to help us understand how visitors use the site. You can control or disable cookies through your browser settings, but please note that some website features may not function properly if cookies are disabled.
6. Your Rights
Under UK data protection law (GDPR), you have the right to:
- Access the personal data we hold about you.
- Request correction of any inaccurate data.
- Request erasure of your data, where applicable.
- Object to processing or request restrictions on how we use your data.
- Withdraw consent to marketing communications at any time.
To exercise these rights, please contact us at [email protected].
7. Data Security
We take reasonable steps to ensure your data is kept secure and protected from unauthorised access, loss, or misuse.
8. Data Retention
We only retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Southdowns Motorhome Centre
Email: [email protected]
Website: https://southdownsmotorhomes.co.uk
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.